General conditions of Sale

Art. 1 – Object

  1. The supply of the services and sales of products on the website (following WEBSITE) is regulated by these General Conditions of Sale. The products purchased on the WEBSITE are sold directly by OONE SRL, having its registered office at Via Rossini 4, 20067 Tribiano (MI), (following THE PARTIES)
  2. Purchases of the Products made through the Website will see as contractual parts OONE SRL, as a seller (hereinafter the "Seller"), and the person who purchases one or more Products for purposes not related to their business activity, commercial, craft or professional, as a buyer (hereinafter the "Consumer"). Furthermore, in order to make purchases through the Website, the legal capacity to act and the age of majority (18 years) is required, which the Consumer declares to possess.
  3. The Seller offers for sale, on the Website, the Products and conducts its e-commerce activity exclusively towards its end users who are "consumers". If you are not a "consumer", we invite you to refrain from concluding commercial transactions on the Site.
  4. For "Consumer" we refer to any physical person acting on the WEBSITE for purposes not related to their business, entrepreneurial or professional activity, if any.
  5. However, if the purchase of the Products should take place by a person who can not be classified as a Consumer pursuant to the preceding par. 1.4, will however apply the present general conditions of sale but, by way of derogation from the general provision therein:
    1. the purchaser can not benefit from the legal guarantee of conformity on the Products indicated in the following art. 7;
    2. the right of withdrawal pursuant to the following art. 8;
    3. the conditions set forth in this contract for the exclusive benefit of the Consumer will not be recognized as required by mandatory provisions of the law.
  6. Pramac Racing is not a party to this sales contract, but holder of the rights to the domain name of the WEBSITE.
  7. The Consumer is obliged, before accessing the Products provided by the site, to read these General Conditions of Sale that must be understood and unequivocally accepted at the time of purchase.
  8. The Consumer is invited to download and print a copy of the purchase form and these General Conditions of Sale, the terms of which the Seller reserves the right to modify unilaterally and without prior notice.
  9. You may use the WEBSITE and then access the Products provided by the site and purchase them in the following languages:
    • Italian
    • English
  10. These General Conditions of Sale govern the offer, routing and acceptance of purchase orders for Products on the WEBSITE and do not regulate, however, the provision of services or the sale of Products by third parties other than the Seller that is present on the same site through links, banners or other hypertext links.
  11. Any communication of the Consumer connected and / or related to this contract and the purchase of the Products through the Site - including any complaints, reports, requests regarding the purchase and / or delivery of the Products, exercise of the right of withdrawal, etc. - must be sent to the seller at the addresses and in the form indicated in these conditions and on the website: preferably, these communications can be sent by email to the email address
  12. The Prices and Products for sale on the WEBSITE and / or the characteristics thereof, are subject to change without notice. Before sending the purchase order, the Consumer is invited to check this information and, in particular, the final sale price of the Products of interest.

Art. 2 – Purchase procedure - Conclusion of the contract

  1. To complete the purchase contract, you must complete the form: purchase form in electronic format and transmit it following the instructions.
  2. It contains the reference to the General Conditions of Sale, the images of each Product and the relative price, the means of payment that can be used, the methods of delivery of the Products purchased and the relative costs of shipping and delivery, a reference to the conditions for the exercise of the right of withdrawal; methods and times to return the Products purchased.
  3. Before concluding the contract, you will be asked to confirm the reading of the General Conditions of Sale including the information on the right of withdrawal and the processing of personal data.
  4. The contract is concluded when the Seller receives the purchase form, subject to verification of the accuracy of the data contained therein.
  5. The consumer will be obliged to pay the price from the moment the online order submission process is completed. This will happen by clicking the "Continue on PayPal" button at the end of the wizard.
  6. When the contract is concluded, the seller starts the dispatch process.
  7. By completing the registration procedures, you agree to follow the instructions of the site and provide your personal data in a correct and true manner.
  8. The confirmation exonerates Seller from any responsibility for the data provided by the user. The User undertakes to promptly inform Seller of any variation of its data at any time communicated.
  9. If the user reports incorrect or incomplete data or even if there is a dispute by the interested parties about the payments made, the Seller will have the right not to activate or to suspend the service until the relevant deficiencies have been corrected.
  10. After the first request for activation of a profile by the user, Seller will assign the same username and password. The latter recognizes that such identifiers constitute the validation system of user access to services and the only appropriate system to identify the user and that the acts performed through that access will be assigned to him and will have binding force for him.
  11. The user undertakes to maintain the confidentiality of their access data and to maintain them with due care and diligence and not to transfer them even temporarily to third parties.

Art. 3 - Availability of products

  1. Product availability refers to actual availability at the time the buyer places the order. This availability should, however, be considered as indicative, since, due to the simultaneous presence on the site of multiple users, the Products could be sold to other customers before order confirmation.
  2. Even after sending the e-mail confirming the request, there may be cases of partial or total unavailability of the goods. In this case, the order will be corrected automatically with the elimination of the Product unavailable and the Consumer will be informed immediately by e-mail.
  3. If the Consumer requests cancellation of the order, by resolving the contract, Seller will refund the amount paid within 14 days from the moment the Seller becomes aware of the decision of the buyer to terminate the contract.

Art. 4 - Payment methods and prices

  1. The price of the Products will be indicated from time to time in the site, except when there is an obvious error.
  2. In the event of an error, the seller will inform the consumer as quickly as possible, allowing the order confirmation in the right amount or cancellation. In any event, Seller will not be required to supply what was sold at the lowest price incorrectly stated.
  3. Prices on the site include VAT and do not include shipping costs. Prices may change at any time. The changes do not concern orders for which the order confirmation has been sent.
  4. Once selected, the Products will be added to the cart. it is enough to follow the instructions for the purchase, inserting or verifying the information requested in each stage of the process. The order details can be changed before payment.
  5. Payment can be made by: Paypal or credit card.

Art. 5 - Delivery

  1. The WEBSITE can be accessed from all over the world. However, the products available on the website can only be purchased by consumers domiciled at the place of delivery. The seller makes shipments around the world.
  2. The Seller will only make deliveries at home Consumer, provided at the time of purchase.
  3. The delivery is made to the Italian territory, usually within 2-4 business days, or, if no delivery date is specified, within the estimated time at the time of delivery method selection and in any case within of the maximum period of thirty days from the date of confirmation.
  4. With regard to the European Union countries, the delivery will be done in 3-5 days, and in any case within thirty days.
  5. In territories outside the EU, the delivery will be approximately 10 to 14 business days.
  6. If delivery can not occur due to causes not imputable to us after 30 days from the date the order is available for delivery, we will assume that we intend to terminate the contract.
  7. As a result of the termination, the amounts will be returned, including delivery costs, excluding any additional costs arising from the choice of a delivery method other than the common method offered without undue delay and in any event within 30 days from the date of termination of the contract. The transportation resulting from termination of the contract may have additional costs that will be borne by the buyer.
  8. The shipping costs are borne by the buyer and are stated explicitly at the time the order is placed.

Art. 6 - Passage of risk

The risks related to the Products will be charged to the Consumer from the moment of delivery. The ownership of the products is considered to be acquired upon receipt of full payment of all amounts due in relation to the same, including shipping costs, or at the time of delivery, if it happens at a later time.

Art. 7 - Warranty and commercial compliance

  1. The seller is liable for any defect in the Products offered on the site, including failure of the items to the ordered products, in accordance with the provisions of Italian law.
  2. This warranty is valid on condition that the defect occurs within 24 months from the date of delivery of the Products; that the buyer files a formal complaint on defects within a maximum period of two months from the date on which the defect was recognized by the buyer; that the online return form is completed correctly.
  3. In the event of non-compliance, the consumer shall have the right to obtain a restoration of conformity of the Products without expenses, repair or replacement, or obtain an appropriate price reduction or termination of the contract in relation to the goods in dispute.
  4. All costs of returning defective products will be borne by the seller.

Art. 8 - Recess

  1. In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days, pursuant to art. 57 of Legislative Decree 206/2005 from the date of receipt of the Products.
  2. In the case of several purchases made by the buyer with a single order and delivered separately, the term of 30 days starts from the date of receipt of the last Product.
  3. The user who wishes to exercise the right to purchase withdrawal may send an email indicating the order number and the name of the user to:
  4. The Consumer may exercise the right of withdrawal also by sending any explicit statement containing the decision to terminate the contract or, alternatively, transmitting the standard withdrawal form, as per Annex I, Part B, D.Lgs 21/2014 not required.
  5. Goods must be returned to:
    • 0one S.r.l. Via Rossini 4, 20067 Tribiano (MI)
  6. The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the site will refund the value of the Products subject to withdrawal within a maximum period of 30 days, including all shipping costs.
  7. As provided in art. 56 paragraph 3 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, the website may suspend reimbursement until the merchandise is received or until the demonstration by the buyer to have returned the goods.
  8. The website will refund using the same payment method chosen by the consumer during the purchase. In case of payment made by bank transfer, and if the buyer wishes to exercise his right of withdrawal, they will have to provide the bank details: IBAN, SWIFT and BIC required to receive the refund.

Art. 9 - Data processing

  1. In order to proceed with registration, for the forwarding of the order and then for the conclusion of this agreement, some personal data for the Consumer are requested through the Website. The consumer acknowledges that personal data will be recorded and used by Seller in accordance with and in accordance with EU legislation 679 / law to give effect to each purchase made through the website and, with their consent, for any other activities as indicated in the appropriate privacy information provided to the Consumer through the Site at the time of registration or when submitting a request.
  2. The Consumer represents and warrants that the data provided to Seller during the registration and purchase process is correct and true.
  3. Consumers registered on the Site may, at any time, update and / or modify their personal data provided to Seller through the appropriate section of the "My Account" website, accessible through authentication.
  4. For all additional information about processing personal data, see the privacy and cookies sections on the Site.

Art. 10 - Safeguard clause

In the event that one of the clauses of these General Conditions of Sale were null for any reason, this will not affect in any case the validity and compliance with the other provisions contained in these General Conditions of Sale.

Art.11 - Contatti

Any information request can be sent by mail to

Art. 12 - Applicable law and jurisdiction

  1. The general conditions of sale are governed by Italian law and, in particular, by the legislative decree of September 6, 2005 n. 206, on the consumer code of Chapter I "Consumer rights in contracts", with specific reference to the law on distance contracts and the legislative decree 9 April 2003 n. 70 on certain aspects of electronic commerce.
  2. In the event of disputes between Seller and Consumer arising from the General Conditions of Sale, Seller hereby guarantees, from now on, the acceptance and full acceptance of the RisolviOnline conciliation service. RisolviOnline is an independent and institutional service provided by the Arbitration Chamber of the Milan Chamber of Commerce, which allows a satisfactory agreement to be reached, with the help of a neutral and competent conciliator, on the Internet. For more information on RisolviOnline regulation or to submit a conciliation request, please log in to
  3. We also inform you that the European Commission provides a platform for alternative dispute resolution, accessible at